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CONTACT US

We’re Here to Help

At Rabbit Forest Jewellery, we may be an online-only boutique, but our commitment to exceptional customer care is unwavering. We believe luxury should feel welcoming, not distant – true elegance is making you feel warm, welcome, and at ease. As a modern luxury brand, we prioritize authentic connection with our customers in every interaction. Whether you have a question about our jewelry, need help with an order, or just want to say hello, we’re here to assist you with a warm, friendly, and polished approach. No request is too small or too big – your experience matters to us and we’re dedicated to making it wonderful.

How to Reach Us

The best way to reach our team is via form and email. Since we do not have physical stores or call centers, we’ve chosen email to ensure every inquiry gets a personal, thorough response. You can email us directly at Info@RabbitForestJewellery.co.uk – our dedicated customer care address. We’re based in the UK and respond to all emails within 24 hours (Monday–Friday). (If you contact us on a weekend or holiday, we’ll get back to you on the next business day.) Each message is read by a real member of our team, so you can expect a prompt, thoughtful reply from a friendly human, not an auto-responder.

 

✨ Stay Connected: We also love to connect with our community on Instagram! You can find us at @RabbitForestJewellery for behind-the-scenes peeks and the latest updates. Feel free to say hi there – but rest assured, for any support or detailed inquiries, message us through this page will get you the quickest response. 

Send Us a Message

Prefer to use a form? Just fill out the contact form below and we’ll reply shortly. We’ve kept the form simple and clear, with only the essentials, to respect your time. Please provide as much detail as you can – this helps us help you faster.

We’ll get back to you within 24 hours!

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