FAQs
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About Rabbit Forest Jewellery
What is Rabbit Forest Jewellery?
Rabbit Forest Jewellery is a high-end contemporary jewellery house based in our London studio, specialising in luminous freshwater pearls cradled in 18K warm gold. Inspired by the Secret Forest, each piece embodies enchanted elegance — timeless sophistication with quiet power, designed as heirlooms that bring a gentle glow of inner radiance to the modern woman. Shop now.
What inspires the Rabbit Forest aesthetic?
Our designs draw from the graceful mystique of the Secret Forest — wildflowers kissed by morning dew, celestial guidance, and nature’s quiet strength. The pearls whispers of graceful presence and inner resilience.
Our Collections
What is the Forest Bloom collection?
Forest Bloom is the bright heart of Rabbit Forest Jewellery. These pearls bloom with gentle radiance, inspired by wildflowers and morning dew. Each 18K warm gold piece adds a warm glow of personal light and quiet confidence — a kind gift of inner light for the woman who cherishes nature’s simple grace and everyday elegance. Shop Forest Bloom
What other collections do you offer?
Alongside flagship Forest Bloom, discover Guiding Star, Love Unbound, Baroque Sovereign, Daily Grace, Chic Escape, and Lumina Love — each exploring a distinct facet of enchanted elegance.
Which collections are ideal for weddings or special occasions?
Love Unbound and Lumina Love are crafted for the modern bride and every meaningful celebration, offering simple elegance that honours love while keeping your own light undimmed. Thousands of brides have chosen Rabbit Forest pearls to add a gentle glow of personal radiance to their most important day. Explore Bridal Collections
Buying with Confidence
Is it safe to buy luxury pearl jewellery online?
Absolutely. Every order is hand-crafted in our London studio, arrives in secure, elegant packaging with full tracking, and is backed by our 14-day returns policy on eligible pieces. We accept all major secure payment methods and have earned the trust of clients across the UK, Europe, USA, and beyond who return season after season for heirloom-quality pearls.
Pearl Knowledge & Craftsmanship
Are your pearls natural or cultured freshwater pearls?
We use carefully selected cultured freshwater pearls prized for their exceptional natural lustre and unique character — each one as individual as the woman who wears it. Hand-selected for the highest quality.
What materials do you use?
Our jewellery features lustrous freshwater pearls set in 18K warm gold vermeil over sterling silver or solid 18K gold options. Each pearl is chosen for its natural iridescence and glow, ensuring skin-friendly, long-lasting radiance that meets the highest luxury standards.
Are your pearls natural or cultured?
We use carefully selected cultured freshwater pearls prized for their exceptional lustre and unique character — each one as individual as the woman who wears it.
How do I identify high-quality pearl jewellery?
Look for superior lustre, smooth surface, and even shape. Our freshwater pearls in 18K warm gold deliver the radiant glow associated with the world’s finest pearl jewellery, ensuring timeless beauty that lasts generations.
Bespoke & Personalisation
Do you offer bespoke or personalised pearl jewellery?
Absolutely. We create unique bespoke and personalised pieces in our London studio, including discreet engraving. Lead times are confirmed clearly before ordering. Contact Info@RabbitForestJewellery.co.uk for your custom quotation. Bespoke Enquiry
Can I add engraving or special details to my order?
Contact Info@RabbitForestJewellery.co.uk for your custom quotation. Enquiry Now
Sizing, Styling & Everyday Wear
How do I choose the right pearl size for necklaces or earrings?
Our pearl sizes are designed for refined everyday elegance and special occasions. Smaller pearls (6–8mm) suit delicate Forest Bloom studs and pendants; larger baroque pearls offer bold presence. Detailed sizing guides appear on each product page.
How should I style Forest Bloom or Daily Grace pearls?
Layer Forest Bloom pieces for a warm glow of quiet confidence, or wear Daily Grace solo for effortless refinement. Perfect for office-to-evening transitions or international travel — versatile luxury that travels beautifully.
Shipping & Delivery
What are your UK shipping options and costs?
All UK orders qualify for complimentary standard delivery via Royal Mail Tracked 48 (2–4 working days). Every piece leaves our London studio in signature elegant packaging, gift-ready and fully tracked. Express Next-Day upgrade available for £6. Shop Now with Free UK Shipping
Do you offer international shipping to Europe, USA, Australia and beyond?
Yes — we ship worldwide with the same care we apply in our London studio. International shipping is complimentary on all orders of £100 and above. Clear flat rates apply for smaller orders, with estimated delivery of 5–7 working days. View Full Shipping Policy
Who is responsible for customs duties and import taxes?
For all orders outside the UK, you are responsible for any import duties, VAT/GST, or customs fees (including post-Brexit EU rules, US sales tax, Australian GST, or Canadian HST). We provide detailed commercial invoices with HS codes for smooth clearance.
What are your holiday or peak-season shipping deadlines?
We recommend ordering by mid-November for guaranteed Christmas delivery (UK/Europe). Bespoke pieces require earlier confirmation. Significant delays are notified immediately by email.
How do I track my order?
You will receive an immediate order confirmation and a separate dispatch email with your unique tracking number as soon as your jewellery leaves our London studio. Track directly via Royal Mail.
Returns, Refunds & Exchanges
What is your returns policy?
Eligible items may be returned within 14 days of receipt if unused, unworn, and returned in original condition with all tags and packaging intact. You are responsible for return shipping costs. We refund the full product price and standard outbound shipping. Full details are in our Returns Policy.
Which items cannot be returned?
For hygiene and safety, earrings and intimate items are final sale once the protective seal is broken or the item has been worn. Bespoke, personalised, and made-to-order pieces are also non-returnable unless they arrive damaged or defective. Full details are in our Returns Policy.
Do you offer exchanges?
We do not offer direct exchanges. For size or style changes on eligible items, please return for a refund and place a new order. We are happy to assist with any questions. Full details are in our Returns Policy.
What if my jewellery arrives damaged or defective?
Contact us within 7 days at Info@RabbitForestJewellery.co.uk with photos. For verified issues, we provide free replacement or refund and cover return/replacement shipping. Full details are in our Returns Policy.
Jewellery Care & Warranty
How do I care for my freshwater pearl jewellery?
Pearls are delicate organic gems. Avoid perfumes, cosmetics, and harsh chemicals. Store separately in the velvet pouch provided. Clean gently with a soft cloth. With proper care, your Rabbit Forest pearls will retain their luminous beauty for generations.
Payments, Gifts & Additional Services
What payment methods do you accept?
We accept all major credit and debit cards through our secure checkout. Your data is protected with industry-leading encryption for complete peace of mind.
Do you offer gift wrapping and messages?
Every order arrives gift-ready in our signature elegant packaging. Complimentary gift messaging is available at checkout — perfect for sharing moments of enchanted elegance.
Can I purchase a gift card?
Gift cards are available and make a thoughtful way to let someone special choose their own piece of timeless beauty from the Secret Forest.
Didn’t find your answer?
Our London client services team responds within 24 hours. We look forward to helping you discover your piece.
Complimentary shipping on every UK order & international orders over £100
Signature velvet wrapping and gift box.
14 days to return any unworn piece.
Lifetime care, cleaning guidance, and fair repair.









